Frequently Asked Questions
Are recordings available?
Each of the sessions was recorded and we plan to make those recordings available shortly to all registrants. We will notify all registrants via email once the recordings are available.
For those who missed the conference, recordings will be available for sale.
How Do I Attend?
Every workshop, panel or session is a Zoom meeting or a Zoom webinar.
You'll need to use (free) Zoom software to access them.
Attendees of both the Pre-Conference Workshops and the Conference will have been emailed information on how to obtain the relevant Zoom links Wednesday. If you do not receive it, please make sure to check your SPAM folder for emails from the domain apfmnet.org.
We recommend that you download the stand-alone Zoom software (available at zoom.us) in advance and/or make sure you have the most current version. Zoom events may also work in some browsers.
For any Zoom link, the last part of the link includes a series of numbers that are the meeting or webinar code. You can also enter those numbers alone into your Zoom software to attend a workshop or panel.
I'm a panelist/speaker. Do I need to do anything special?
Every Pre-Conference Workshop is a Zoom meeting. You should have received a link to the meeting. Please just log in to the meeting 15 minutes prior to start time.
Some Conference panels are also Zoom meetings. The same procedure applies.
Most Conference panels are Zoom webinars. Every panelist on a Zoom webinar should have received a unique Zoom link from the email address "[email protected]". Do not share that link with another panelist as it allows us to identify you as a panelist and to permit you into the panelist waiting room.
Do I have to sign up for any particular Conference session?
No. We do not require you to pre-register for any individual Conference session. Prior to the commencement of the Conference, we will send registrants an email with information so that you will be able to access any live session. Each Conference session will be recorded and the recordings made available to registrants after the Conference concludes.
In contrast, registrants of the Pre-Conference Workshops (for which attendance is limited) must choose the Workshop(s) they plan to attend live.
What happens if I miss a session?
Not to worry. Conference session recordings will be made available to all attendees as soon as possible after the conference.
If you registered for a pre-Conference workshop and missed it, you will likewise get access to a recording of the workshop.
I'm having trouble with Zoom. What do I do?
Zoom is a great platform and relatively easy to use but we appreciate that software glitches can occur with any software program.
Unfortunately, we are unable to troubleshoot attendees' technical issues. We recommend you contact Zoom support.
To avoid potential problems, we recommend the following:
- Make sure you have the most current version of Zoom installed on the device you will be using to attend the conference.
- Make sure your device operating system and browser are current.
- When using Zoom, close any other programs you do not need to have open.
- Do not start updating software right before you plan to use the software. Update any software as far in advance as possible.
- If you have trouble on one device (e.g., your computer), use another (e.g., your phone).
You will not need Zoom to view recordings once they are available.
How do I obtain session materials or handouts?
If we have received session materials from presenters to provide to attendees, a link to download the materials will be shared with you, either via email, on an attendees-only page on the APFM website, and/or during the session itself via Zoom chat.
Materials will also be posted with session recordings once available.
Can I get Continuing Education credit for attending?
We are working with R. Cassidy Seminars, our CEU partner, to permit CEUs for mental health professionals. For the main Conference, a total of 13.5 hours of CEUs for Mental Health Professionals are pending approval but expected for all presentations. Each preconference Workshop is anticipated to be eligible for 3 hours of CEUs. Attendees will be able to purchase these CEUs during or shortly after the conference via an online portal provided by our CEU partner, R. Cassidy Seminars.
We do not offer continuing legal education credits.
After the Conference, we plan to enable on the APFM website the ability to obtain via email a certificate of attendance from APFM for those sessions you attended.
Can I leave feedback?
We plan to distribute a survey at the end of each day to seek your feedback on the day's events.
After the conference, one person will be selected from among those who submitted survey responses to receive a free year of APFM membership (excluding certified memberships) as our thanks for completing the survey.
You can also always send comments to [email protected]
Question not answered here?
Contact [email protected]. Please note, however, that we may not be able to respond immediately during live Conference hours.